198rich Terms and Conditions of Use

1. Definitions and Scope of Application

In this document, references to "198rich", "we" or "platform" refer to the entity that operates the 198rich website and all related services provided under it. References to "player", "member" or "user" refer to any individual who registers for or uses 198rich services.

These Terms and Conditions ("Agreement") govern the relationship between 198rich and every player who uses our platform, including all online games, sports betting, promotions, financial transactions and customer support services. This Agreement takes effect as soon as a player completes the registration process or accesses any part of the 198rich platform.

These terms form the entire agreement between both parties and supersede any prior oral, written or implied understanding. This Agreement should be read together with the Privacy Policy and Responsible Gambling Policy also published on this website.

2. Account Registration and Eligibility

To register and use 198rich services, players must meet the following eligibility requirements:

• Be at least 21 years old at the time of registration.
• Not be located in a jurisdiction where online gambling is prohibited.
• Have full legal capacity to enter into a binding agreement.
• Not have been declared bankrupt or be in the process of bankruptcy proceedings.

Each player is only permitted to hold one account on the 198rich platform. Multiple account registrations by the same individual are prohibited and may result in all such accounts being closed without prior notice. Any credit balance or bonuses in those accounts will be forfeited.

During registration, players must provide accurate, complete and current information. Required information includes the full name as stated on the identification card or MyKad, a valid mobile phone number, and an active email address. 198rich reserves the right to request identity verification documents at any time, including a copy of the identification card, for compliance and security purposes.

The account password is the player's sole responsibility. Players must ensure the password is kept secure and not shared with any other party. 198rich will not be held responsible for any loss arising from unauthorised use of an account by a third party.

3. Deposits, Withdrawals and Financial Transactions

198rich supports deposit and withdrawal methods via Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, ShopeePay, and cryptocurrency including USDT, BTC and ETH. All transactions must be made through the listed methods and using an account in the name of the registered player.

The applicable transaction conditions are as follows:

• Minimum deposit: RM50 per payment method.
• Minimum withdrawal: RM100 per transaction.
• Withdrawal processing time: between 30 minutes and 3 hours depending on the method selected.

Players are responsible for ensuring that funds deposited into a 198rich account are legitimately obtained. Any attempt to deposit funds obtained through illegal activity is a serious breach and will be reported to the relevant authorities.

198rich reserves the right to hold or delay any withdrawal for compliance review purposes. In such cases, we will contact the player through their registered channel to obtain the required documents. Withdrawals delayed due to compliance review are not entitled to any compensation or interest.

4. Welcome Bonus and Wagering Requirements

198rich offers a first deposit bonus of 150% up to RM1,500 to eligible new members. This bonus is subject to a wagering requirement of 10 times the bonus amount received before any withdrawal can be made.

Calculation example:

• Deposit RM100 → Bonus RM150 → Account balance RM250 → Wagering requirement: RM150 × 10 = RM1,500
• Deposit RM2,200 → Bonus RM1,500 (maximum cap) → Account balance RM3,700 → Wagering requirement: RM1,500 × 10 = RM15,000

Additional bonus conditions:

• The welcome bonus can only be claimed once per player.
• All wagers must be placed using registered cash funds before bonus funds are counted.
• 198rich reserves the right to cancel any bonus if fraud or abuse is suspected.
• Bonus claims cannot be transferred between accounts or returned as cash without meeting the wagering requirements.

Other promotions such as birthday bonuses, cashback, referral bonuses and reload promotions are available from time to time. Each promotion has its own terms and conditions, which will be stated on the relevant promotions page. Players are encouraged to read the conditions of each promotion carefully before participating.

5. Game Rules and Player Conduct

All games available on the 198rich platform must be played in accordance with the rules set by 198rich and the respective game providers. Players agree to use the platform solely for personal entertainment and not in any commercial capacity.

The following activities are strictly prohibited:

• Using automated software, bots, game assistance tools or any technology that unlawfully modifies the game experience.
• Colluding with other players to exploit the system or cheat other players.
• Abusing bonuses, including betting strategies aimed solely at withdrawing bonuses without genuine risk.
• Attempting to hack, attack or disrupt the operations of the 198rich platform.
• Using offensive language, threats or abusive language when communicating with our support team.

198rich uses a certified random number generator (RNG) to ensure fairness and transparency across all games. Game results that have been processed are final and cannot be disputed except in cases of verifiable technical malfunction.

6. VIP Programme and Member Benefits

198rich offers a four-tier VIP programme that rewards loyal members with weekly cashback. Cashback is calculated based on betting activity and credited automatically to the player's account.

• Bronze — Weekly cashback up to 0.4%
• Silver — Weekly cashback up to 0.8%
• Gold — Weekly cashback up to 1.1%
• Platinum — Weekly cashback up to 1.5%

VIP tier upgrades are determined by a player's loyalty level and activity on the 198rich platform. For more details on upgrade eligibility, please contact our support team. 198rich reserves the right to modify VIP programme benefits and terms at any time with reasonable notice.

7. Account Closure and Termination

Players may request account closure at any time by contacting the 198rich customer support team. Before closure is processed, any eligible cash balance will be returned to the player through the standard withdrawal procedure, subject to applicable compliance requirements.

198rich reserves the right to suspend or close any account without prior notice if:

• The player is found to have violated any provision of these Terms and Conditions.
• There is suspicion of fraudulent activity, money laundering, or other illegal activity.
• The player has registered multiple accounts using the same or different identities.
• The player is found not to meet the minimum eligibility requirements, including the age requirement of 21 years.

If an account is closed due to a violation, 198rich reserves the right to forfeit any remaining bonus balance or funds obtained through activity that breaches these terms. 198rich's decision in such matters is final.

8. Limitation of Liability and Disclaimer

198rich provides its platform on an "as is" basis. While we strive to ensure continuous service availability, we do not guarantee that the platform will always be free from technical disruptions, errors, or failures.

198rich will not be liable for any direct, indirect, incidental, or consequential losses arising from:

• Technical disruptions, internet outages, or hardware failures on the player's end.
• Unauthorised actions by third parties against a player's account.
• Game results that have been processed and confirmed by the system.
• Delays in transaction processing caused by financial service providers.

The 198rich platform is not responsible for any taxes or other financial liabilities that may arise from a player's winnings under their respective local laws.

9. Amendments to Terms and Conditions

198rich reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any changes will be posted on our official website and take effect immediately upon publication, unless stated otherwise.

It is the player's responsibility to review these Terms and Conditions periodically to stay informed of any changes. Continued use of the 198rich platform after any changes take effect will be considered acceptance of the updated terms.

If a player disagrees with any amendment, they have the right to close their account by contacting our support team. Amendments will not affect rights the player has already acquired before the amendment takes effect.

10. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 198rich customer support team through the following channels:

• Live Chat: Available 24/7 on the 198rich platform in Malay and English.
• Email: [email protected]

Our team is ready to assist you at all times and will aim to respond to every enquiry as quickly as possible. For more complex issues involving disputes or formal complaints, please submit full details via email to help speed up the review process.